Internet Banking

Subject to agreement by all account owners you can permit others to access, view or transact on your account. For more information on how to register a Delegated User please call our Client Services Unit on 0800 500 933 or +64 4 819 2783 if calling from outside NZ.

Future-dated transactions that display in the (Payments pending authorisation table on the Payments main screen) and have an appropriate action along side them can be cancelled via the internet prior to the date they take effect. For transactions dated today, once the transaction has been confirmed it cannot be cancelled via the internet. 

Details such as, email address, contact phone numbers, residential and postal address can be amended by sending a secure message via Rabobank Internet Banking. This is done while logged into Rabobank Internet Banking, select the Mail tab and then click on Create New Mail.

Just Log on to your Internet Banking and select the E-statement tab to view up to 7 years of statements online.

Access to Rabobank Internet Banking is through http://www.rabobank.co.nz and select the Sign In option. If you have any questions, please call 0800 500 933.

A transfer is the movement of available funds between your internet-accessible accounts. Provided you have access to the accounts you are transferring from and to, it is a simple process and allows you to transfer funds in real time (subject to cut-off times).

To be eligible for our Rabobank Internet Banking you will need to have an All In One account.

To arrange access to Rabobank Internet Banking you will need to contact your Rural Manager or contact the Client Services Unit on 0800 500 933 between 8am and 8pm Monday to Friday or +64 4 819 2783 if calling from outside NZ.

Here is a full guide to our Internet Banking

The turnaround times are 7-10 business days.

Internet Banking is free for business accounts.
There is no charge to register and currently there are no bank transaction fees or bank fees for using the service, for business accounts.
The costs of your internet access (via your Internet Service Provider) are your responsibility.

Your Rabobank Internet Banking registration kit includes an explanation of the registration process.

You will be asked to call us on a special phone number to confirm receipt of your kit before your login is activated.

Ensure that you are entering the correct Username and Passcode [PIN + token ID], remembering that the token ID is different each time you log in.
 

The first time you log in to Rabobank Internet Banking you are required to change your PIN. Ensure that you are using the correct PIN.

If you have forgotten your Username or PIN, or wish to change your PIN at any time, please call our Client Services Unit on 0800 500 933 or +64 4 819 2783 if calling from outside New Zealand. 

Our Rabobank Internet Banking provides secure access to your accounts online.

 
You can:

• View up-to-date details of your accounts including account summary, transaction history (for up to 3 months on some accounts), current interest options and electronic copies of your statements.
• Request transactions (subject to cut-off times) and make enquiries 24 hours a day, 7 days a week.
• Make payments from your accounts to nominated or third party accounts.
• Set up your own payee lists for use across all accounts to which you are linked.
• Transfer funds between your accounts (subject to cut-off times).
• Book fixed interest rates up to 10 business days in advance on some loans.
• Import and export payment files from your financial management software.
• Make temporary principal reductions on some loan accounts.
• Enquire about your accounts via our secure Mail service.
• Manage your own Delegated users including "two-to-sign" transaction functionality.
• Impose restrictions on your own Delegated users.

It's simply another way to do your banking with us - at your convenience.

To make payments to another financial institution's account using Internet Banking you will need to provide the following payee information:

If you have forgotten your Username or PIN or wish to change it at any time please call our Client Services on 0800 500 933 between 8am and 8pm Monday to Friday (or +64 4 819 2783 if calling from outside NZ)

Please call our Client Services Team on 0800 500 933 (or +64 4 819 2783 if calling from outside NZ)

Our Rabobank Internet Banking can be used 24 hours a day, 7 days a week subject to availability of the system (eg. Internet outage, maintenance outage etc) and availability of your ISP connection.

SWIFT Code for NZ is RABONZ2W

Using our Internet Banking you can export a transaction list from your computer to financial management software.
 
You can also import payments and batch templates from financial packages as above to your computer.
 
Export files produced are in a CSV (Comma Separated Value) or QIF format.
 
Batch payment or import files must be in an ABA format.
 
Please contact your software supplier to check if your financial management software is compatible.

You may request a transaction at any time but the applicable cut-off time will affect the date on which the transaction is processed. Current cut-off times from Monday to Friday, excluding public holidays, are:

Interest Rate Bookings, Payments, Transfers, Direct Debits, Batch Payments : 8:45pm, however transfers between your Rabobank accounts may be processed the same day.

If you have a problem accessing the Internet, you should contact your Internet Service Provider (ISP) or software manufacturer. If you can access other internet sites but are having problems with Rabobank Internet Banking, please call our Client Services Team on 0800 500 933 .(or +64 4 819 2783 if calling from outside NZ)