Some clients may be expecting payments from the upcoming Fonterra distribution. Please be alert to potential scammers attempting to take advantage of this payout. Visit our Security and Scams page here to learn how to protect yourself from scams.

Difficult Circumstances

Are you experiencing financial difficulty? We're here to help, whatever the circumstance.

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Rural Clients Experiencing Financial Hardship or Difficulty

Are you experiencing financial difficulty? This may be as the result of an unexpected event, unforeseen changes outside your control, or a natural disaster such as drought or flood.

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Clients Needing Extra Care

Are you feeling vulnerable physically, emotionally or financially? You might need extra care with your financial services.

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Where to Get Help

There are a range of resources available to people who may need help.

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