From 9 November 2025, the new Confirmation of Payee service will be available to our Agribusiness clients in Internet and Mobile Banking. Visit the Confirmation of Payee page for more details. 

Difficult Circumstances

Are you experiencing financial difficulty? We're here to help, whatever the circumstance.

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Rural Clients Experiencing Financial Hardship or Difficulty

Are you experiencing financial difficulty? This may be as the result of an unexpected event, unforeseen changes outside your control, or a natural disaster such as drought or flood.

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Clients Needing Extra Care

Are you feeling vulnerable physically, emotionally or financially? You might need extra care with your financial services.

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Where to Get Help

There are a range of resources available to people who may need help.

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