We have recently made some changes to our Rabobank Online Savings Terms and Conditions. These changes will come into effect from 26 May 2025. You can view these changes here.

Rabobank Online Savings Internet Banking

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Terms and Conditions changes

We are updating our Rabobank Online Savings Terms and Conditions, effective 26 May 2026. Please find a summary of the key changes, and the full Terms and Conditions below.

Section 2. Account Opening and Operation

  • Revised the criteria for account eligibility

Section 10. Closure, Blocking and Reversing payments

  • We can close or place a Block on any or all of your Accounts at any time and for any reason we believe is reasonable in the circumstances, including if you breach these Terms and Conditions, without giving you a reason.
  • Introduced a new clause allow us to reverse payments we believe are erroneous or we suspect a linked to fraud, money laundering, or other criminal activities.

Section 19. Interest on Call Accounts and Term Deposits

  • Clarified that PremiumSaver interest will not be paid for the month a PremiumSaver account is closed in.

Section 20. Variations to these Terms and Conditions

  • Amended how we can update these Terms and Conditions

Section 22. Communications

  • Added ‘text message’ as a method of direct communication

For more detailed information, please read the updated Rabobank Online Savings Terms and Conditions here.

 

Added convenience with Secure Codes

The new security features will replace the current physical security token and provide security and convenience to access your internet banking and authorising transactions. Visit the Secure Code page for more information.

 

Mobile Banking App

Download the latest version of the ‘Rabobank Online Savings NZ’ app from the App Store or Google Play

 

Keep an eye out for scams

Find ways to keep your accounts and transactions safe when banking online by visiting our Security & Scams hub.