Support for hearing and visual impairments
- New Zealand Relay provides relay services to help deaf, hearing impaired, and deaf-blind people to communicate by phone, text and internet.
- Blind Low Vision NZ / 0800 24 33 33 – provides large print guidelines, braille and audio transcription services.
Support for cognitive disabilities
Support for mental health
- 1737 Need to Talk? / Free call or text 1737 anytime to connect with a trained counsellor, support is available 24/7.
- Rural Support Trust / 0800 RURAL HELP (0800 787 254) - Rural support for people in rural communities dealing with financial or personal challenges.
- Lifeline / 0800 LIFELINE (0800 543 354) or free text HELP (4357), 24/7 crisis support and suicide prevention services for people experiencing a personal crisis.
- Suicide Crisis Helpline / 0508 TAUTOKO (0508 828 865) - 24/7 support if you are in distress, or worried that someone may be at risk of suicide or for those who are grieving a loss.
- Healthline / 0800 611 116 – 24/7 advice from trained registered nurses.
- Samaritans / 0800 72 66 66 – 24/7 confidential support for anyone who is lonely or in emotional distress.
- Youthline / 0800 376 633 or free text 234 – Help for young people, their families and those supporting young people.
Support for domestic and family violence
- 1737 Need to Talk? / Free call or text 1737 anytime to connect with a trained counsellor, support is available 24/7.
- Are You OK / 0800 456 450 - Family violence helpline.
- Shine / 0508 744 533, 24/7 confidential family violence support from highly trained staff.
- Women's Refuge / 0800 REFUGE (0800 733 843) – 24/7 support for women living with violence, or in fear, in their relationship or family.
- He Waka Tapu / 0800 HE WAKA (0800 439 252) – 24/7 support for men who feel they are going to harm a loved one or whānau member.
Support for financial abuse
- Elder Abuse Response Service / 0800 EA NOT OK (0800 32 668 65) Text 5032 -24/7 free and confidential helpline will connect you to providers in your area.
- Seniorline / 0800 725 463 - A free information service for older people.
- Age Concern New Zealand /0800 65 2 105 Information about financial abuse of older adults and help with training to identify and sensitively managing potential abuse situations.
Addiction Recovery Support Services
Services to help maintain or regain control of your finances
- FinCap / provide budgeting services with all the resources they need to help clients safely and confidentially.
- Money Talks / 0800 345 123 / Text 4029 – Available 7am to 10pm 7 days a week. Free independent budgeting advice to individuals, family and whānau to help organise debt and plan for the future. They can also put you in touch with a local budgeting service and help with issues you're having with lenders.
