Support for hearing and visual impairments
- New Zealand Relay provides relay services to help deaf, hearing impaired, and deaf-blind people to communicate by phone, text and internet.
- Blind Low Vision NZ / 0800 24 33 33 – provides large print guidelines, braille and audio transcription services.
Support for cognitive disabilities
- Dementia New Zealand / Visit the Dementia New Zealand website here for your local contact details.
- Alzheimers New Zealand / 0800 004 001
Support for mental health
- 1737 Need to Talk? / Free call or text 1737 anytime to connect with a trained counsellor, support is available 24/7.
- Rural Support Trust / 0800 RURAL HELP (0800 787 254) - Rural support for people in rural communities dealing with financial or personal challenges.
- Lifeline / 0800 LIFELINE (0800 543 354) or free text HELP (4357), 24/7 crisis support and suicide prevention services for people experiencing a personal crisis.
- Suicide Crisis Helpline / 0508 TAUTOKO (0508 828 865) - 24/7 support if you are in distress, or worried that someone may be at risk of suicide or for those who are grieving a loss.
- Healthline / 0800 611 116 – 24/7 advice from trained registered nurses.
- Samaritans / 0800 72 66 66 – 24/7 confidential support for anyone who is lonely or in emotional distress.
- Youthline / 0800 376 633 or free text 234 – Help for young people, their families and those supporting young people.
Support for domestic and family violence
- 1737 Need to Talk? / Free call or text 1737 anytime to connect with a trained counsellor, support is available 24/7.
- Are You OK / 0800 456 450 - Family violence helpline.
- Shine / 0508 744 533, 24/7 confidential family violence support from highly trained staff.
- Women's Refuge / 0800 REFUGE (0800 733 843) – 24/7 support for women living with violence, or in fear, in their relationship or family.
- He Waka Tapu / 0800 HE WAKA (0800 439 252) – 24/7 support for men who feel they are going to harm a loved one or whānau member.
Support for financial abuse
- Elder Abuse Response Service / 0800 EA NOT OK (0800 32 668 65) Text 5032 -24/7 free and confidential helpline will connect you to providers in your area.
- Seniorline / 0800 725 463 - A free information service for older people.
- Age Concern New Zealand /0800 65 2 105 Information about financial abuse of older adults and help with training to identify and sensitively managing potential abuse situations.
Addiction Recovery Support Services
- Safer Gambling Aotearoa Gambling Helpline - 0800 654 655 or text 8006
- Problem Gambling Foundation (PGF) 0800 664 262 or text 5829
- Alcohol Drug Helpline 0800 787 797 or free text 8681
Services to help maintain or regain control of your finances
- FinCap / provide budgeting services with all the resources they need to help clients safely and confidentially.
- Money Talks / 0800 345 123 / Text 4029 – Available 7am to 10pm 7 days a week. Free independent budgeting advice to individuals, family and whānau to help organise debt and plan for the future. They can also put you in touch with a local budgeting service and help with issues you're having with lenders.