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Cookies

This Cookie statement contains information about how we place, use and store cookies on your device when you use our website. Rabobank New Zealand uses cookies and similar technologies to ensure the correct and secure operation of our website and to improve the way we offer our products and services.

We review this statement on a regular basis which means that it may change from time to time. If you want to know more about the way Rabobank handles your Personal data, you can always find the most current version of our Privacy Policy at www.rabobank.co.nz. You may also contact the Privacy Officer by email at newzealand.privacy@rabobank.com

Latest Version: 01 March 2022

What are cookies?

A cookie is a small text file, which is stored on your device (i.e. mobile phone or desktop) in order to recognise your device during recurring visits when browsing the internet.

The cookie stores information via your browser with a purpose for websites to authenticate or identify the device at the time of your visit. Cookies may contain information such as your website browsing behaviour and preferences.

A cookie cannot identify you as an individual, cannot read your hard drive or make your device perform any action.

Why do we use cookies?

We use various types of cookies across our website, but cookies can also be used by other parties such as Google to collect anonymised browsing data. For example, we use Google Analytics to help us improve the experience and performance of our website. Google also uses the information collected for other purposes such as targeted relevant marketing campaigns.

We use cookies for the following purposes:

  • To inform you about our products, services and content in a better, more personalised and relevant way;
  • To perform analyses for research purposes;
  • To improve the experience, functionality and performance of the website;
  • For security purposes; and
  • To manage our relationship with you as a customer for instance logging in/out of internet banking

Types of cookies

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or logging in. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. 

Targeting & Tracking Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Analytical and Functional Cookies

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly for example when searching for contact details, information will not be automatically adjusted to your location.

Allowing, managing and deleting cookies

Your Cookie Consent for this website is recorded by choosing to ‘allow all’ or ‘disable all’ cookies by clicking on the cookie banner notification. You can also select which cookies you consent to and which you do not as well as update your preferences at any time on this website.

You can choose which cookies you allow by adjusting the settings in your browser. You must adjust these cookie settings separately for each browser and for each device.

You can choose to change the settings on your browser to turn off cookies altogether, however, this may mean that some of the functionality on our website will not be available to you e.g. remembering your log in information, and remembering your site preferences.

Deleting cookies from your device

You can delete all cookies on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. For more detailed control over cookies, check the privacy and cookies setting of your browser.

If you choose to ‘disable all’ cookies the website experience will not be as relevant and personalised.

Cookies and other techniques

The following table shows you the list of cookies and other technologies that our website uses. These are third parties engaged to provide services for us and this statement does not cover the processing performed by them. We encourage you to read the privacy statement of third parties in order to understand how they process your Personal Information.

Strictly Necessary Cookies

Cookie Name Description Expiry Duration
FIRST PARTY
ASP.NET_RequestVerificationToken This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. 0
ASP.NET_ ASP.NET_SessionId General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server. 0
OneTrust_ OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. 364 days
OneTrust_ OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. 364 days
Google Tag Manager_ _dc_gtm_UA-xxxxxxxx This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. 0

Performance Cookies

Cookie Name Description Expiry Duration
FIRST PARTY
Google Analytics _gaexp Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. 84 days
Google Analytics _gat_UA-2012955-2 A pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 0
Google Analytics_ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. 364 days
Google Analytics_gid This cookie registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 days
Sitecore_ SC_ANALYTICS_GLOBAL_COOKIE This cookie name is associated with the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users. 3650 days
Hotjar_hjAbsoluteSessionInProgress__hjTLDTest__hjSessionRejected When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. A session
Hotjar_hjid Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 365 days
Hotjar_hjIncludedInSessionSample_ hjFirstSeen _hjIncludedInPageviewSample _hjSession_614078 _hjSessionUser_614078 This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time. A few seconds
 THIRD PARTY
New Relic_JSESSIONID   General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. Session
Sitecore_ SC_ANALYTICS_GLOBAL_COOKIE This cookie name is associated with the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users. 10 years
Hotjar_ _hjSessionRejected_ hjIncludedInPageviewSample_hjIncludedInSessionSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. A few seconds

Functional Cookies

Cookie Name Description Expiry Duration
FIRST PARTY
AddThis_ atuvc and __atuvs This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. 394 days
_mylocation Identifies user location. One month

Targeting Cookies

Cookie Name Description Expiry Duration
FIRST PARTY
Facebook (meta)_ fbp UUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 days
DoubleClick__ar_v4 This cookie is associated with the DoubleClick advertising service from Google. Helps with tracking conversion rates for ads. 365 days
Adroll__adroll_fpc_te_ This cookie is used to identify the visitor across visits and devices. It is used by real-time bidding for advertisers to present relevant advertisement. 365 days
 THIRD PARTY
Adconian Media Group_ID This domain is owned by Adconian Media Group. The main business activity is: Uses real time bidding to sell targeted audience advertising space based on behavioural profiles.  1825 days
 Adconian Media Group_LO_UA  This domain is owned by Adconian Media Group. The main business activity is: Uses real time bidding to sell targeted audience advertising space based on behavioural profiles.  30 days
Adroll_ _adroll_shared  Collects data on the user across websites - This data is used to make advertisement more relevant. 365 days
Addthis__atuvc_uvc_xtc_um_vc_na_id_uid_ouid_di2   This domain is owned by Addthis. AddThis provides web widgets that site owners embed into their pages or other content, to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 396 days
Addthis_atuvs__atrfs  This domain is owned by Addthis. AddThis provides web widgets that site owners embed into their pages or other content, to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 0 days
Addthis_bt2   This domain is owned by Addthis. AddThis provides web widgets that site owners embed into their pages or other content, to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 8 months 
 Adform_C  This domain is owned by Adform. The main business activity is: Real time bidding for display advertising to targeted audiences. 31 days 
Amgdgt_ID   This domain is owned by Amobee and is used for advertising purposes for our programmatic ads. 5 years 
 Amgdgt_UA_LO  This domain is owned by Amobee and is used for advertising purposes for our programmatic ads. 31 days 
 Adobe Audience Manger_demdex_dpm  This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.  180 days
 Adroll_adroll_adroll_shared__adroll_consent_params  This domain is owned by Adroll. The main business activity is:  Retargeting Advertising Platform  395 days
 Amazon_ad-privacy  This cookie is generally provided by amazon-adsystem.com for advertising purposes.  5 years
Amazon_ad-id   This cookie is generally provided by amazon-adsystem.com for advertising purposes.  8 months
 AOL_APID  This domain is owned by Advertising.com (AOL). The main business activity is: Advertising. This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. 365 days 
 AppNexus Inc._uuid2_anj_uuid2  This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services. 90 days 
 Arbor Technologies _pxrc_nnls  This domain appears to be owned by Arbor Technologies, a USA based company providing user tracking and data services for online advertising. 60 days 
 Arbor Technologies_did_didts  This domain appears to be owned by Arbor Technologies, a USA based company providing user tracking and data services for online advertising.  365 days
 Blue Kai_bku_bkpa  This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting  182 days

Bidswitch_c 

 Identify the user for our programmatic ads  365 days
 Bombora_pi_u  This domain appears to be connected to a company called Bombora, a USA based audience targeting and intelligence business.  365 days
 Casale Media_CMID_  This domain is owned by Casale Media. The main business activity is: Advertising  365 days
 Casale Media_CMPS  This domain is owned by Casale Media. The main business activity is: Advertising 90 days 
 Dataxu_wfivefivec_matchliveramp  This domain is owned by Dataxu. The main business activity is: Advertising  396 days
 DoubleClick_ test_cookie  This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange  0 days
DoubleClick_IDE   This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange  730 days
 Facebook (meta)_fr  Contains browser and user unique ID combination, used for targeted advertising.  90 days
 IPONWEB_tuuid_tuuid_lu_c  This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. 365 days 
 Krux Digital_kuid_  This domain is owned by Krux Digital, a US company providing a data management platform which enables real time profiling of visitor interests.  180 days
 Linksynery_rmuid_icts  This cookie is provided by Linksynergy. It is used for advertising purposes. This cookie is used for create and storing unique user ID 365 days 
Live Ramp Inc _rlas3   This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling.  365 days
 Live Ramp Inc_pxrc  This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling. 60 days 
 Lotame _cc_aud_cc_dc_cc_id  This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising 270 days 
 Lotame _cc_cc  This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising  A session
 Lotame_cc_id  This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising 270 days 
Mashtag_uuld  This cookie is used to optimize ad relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. 365 days 
Media Innovation Group_ov_mdata_id   This domain is owned by Media Innovation Group, as US based digital marketing business. The main business focus is providing targeted online marketing services.  395 days
 MediaMath_uuid  This domain is owned by MediaMath Inc. a US based digital advertising business.  393 days
 OpenX_i  This domain is owned by OpenX. The main business activity is: Advertising 365 days 
 Outbrain_ adrl  This domain is owned by Outbrain, which describes itself as a content discovery platform.  It provides technology to help distribute content targeted to individuals interests. 30 days 
Outbrain_obuid   This domain is owned by Outbrain, which describes itself as a content discovery platform.  It provides technology to help distribute content targeted to individuals interests.  90 days
 Pubmatic _KRTBCOOKIE_xxxx  This cookie is used to correlate IDs with those of Pubmatic partners (such as demand side platform clients or other advertising technology companies). Pubmatic passes information stored by the partner in this cookie to the partner when it is considering whether to purchase advertisements. This enables the partner to make better decisions about whether to display an advertisement to you.  365 days
 Pubmatic_PUBMDCID  This domain is owned by Pubmatic. It operates an advertising exchange platform where online publishers can sell targeted advertising space to media buyers using real time bidding.  90 days
 Pubmatic_PugT  This domain is owned by Pubmatic. It operates an advertising exchange platform where online publishers can sell targeted advertising space to media buyers using real time bidding. 30 days 
 Rubicon Project_audit_khaos  This domain is owned by Rubicon Project. The main business activity is: Advertising 365 days 
 Sharethis__stidv  Randomly generated unique identifier - used for interest profiling for advertising 365 days 
Stackadapt_ sa-user-id_sa-user-id-v2__stid   This domain is owned by Stackadapt. It is an ad serving platform and us these cookies as Random Identifiers for user identification. 365 days 
 Taboola_t_gid  This cookie is provided by taboola.com and is used for advertising purposes. _gid 365 days 
 The TradeDesk_TDCPM_TDID  This domain is owned by TheTradeDesk. The main business activity is: Ad Serving Platform  365 days
 TripleLift _tluid  This domain is owned by TripleLift, a USA based business providing programmatic native advertising services. 90 days 
 Yahoo_ APID  This domain is owned by Yahoo. The main business activity is: Search / Advertising 64 days 
Yahoo_APIDTS   This domain is owned by Yahoo. The main business activity is: Search / Advertising  1 day
 Yahoo_B_A3  This domain is owned by Yahoo. The main business activity is: Search / Advertising  365 days
Yahoo_APID  This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.  60 days
Yahoo_IDSYNC   This domain is owned by Yahoo Inc. whose main business model is online advertising.  Although this domain is associated with Yahoo's web analytics service, because these are third party cookies they can allow Yahoo, in combination with other cookies set, to collect data for targeted advertising purposes.  365 days
 Yieldoptimizer_rmxc_fbh0_ph_dph_gcma  Saves information of actions that have been carried out by the user during the current visit to the website, including searches with keywords included.  365 days
Youtube _YSC   This cookie is used as a unique identifier to track viewing of videos A session 
 Youtube_VISITOR_INFO1_LIVE  This cookie is used as a unique identifier to track viewing of videos  180 days