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Payment Errors

Please note, it is important to ensure that payment details (for example, bank branch and account number) are correct at the time of submission. It may be difficult to have funds returned if you make an error, as they will be considered to have been correctly debited from your account as cleared funds.

For the return of funds paid in error you will be required to get consent from the account owner who received them. This recovery process may be subject to fees and does not guarantee the recovery of funds.

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