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Where to get help

Support for hearing and visual impairments

 

  • New Zealand Relay provides relay services to help deaf, hearing impaired, and deaf-blind people to communicate by phone, text and internet.
  • Blind Low Vision NZ / 0800 24 33 33 – provides large print guidelines, braille and audio transcription services.

 

Support for cognitive disabilities

 

 

Support for mental health

 

  • Need to talk? Free call  or text 1737 any time for support from a trained  counsellor.
  • Rural Support Trust / 0800 RURAL HELP (0800 787 254) - Rural support for people in rural communities dealing with financial or personal  challenges.
  • Lifeline / 0800 LIFELINE (0800 54 33 54) or free text HELP (4357), 24/7 crisis support and suicide prevention services for people  experiencing a personal crisis.
  • Suicide Crisis Helpline  / 0508 TAUTOKO (0508 82 88 65) - 24/7 support  if you are in distress, or worried that someone  may be at risk of suicide or for those who are grieving a loss.
  • Healthline / 0800 611 116 – 24/7 advice from trained registered nurses.
  • Samaritans / 0800 72 66 66 – 24/7 confidential support for anyone who is lonely or in emotional distress.
  • Youthline / 0800 376 633 or free text 234 – Help for young people, their families and those supporting young people.

 

Support for domestic and family violence

 

  • Need to talk? Free call or text  1737 any time for support from a trained counsellor
  • Are You OK / 0800 456 450 - Family violence helpline.
  • Shine (making homes violence free) / 0508 744 633, 9am to 11pm, 7 days a week.
  • Women's Refuge / 0800 REFUGE (0800 733 843) – 24/7 support for women living with violence, or in fear, in their relationship or family.
  • He Waka Tapu / 0800 HEYBRO (0800 439 276) – 24/7 support for men who feel they are going to harm a loved one or whānau member.

 

Support for financial abuse

 

  • Elder Abuse Response Service / 0800 EA NOT OK (0800 32 668 65) Text 5032 -24/7 free and confidential helpline will connect you to providers in your area.
  • Seniorline / 0800 725 463 - A free information service for older people.
  • Age Concern New Zealand /0800 65 2 105 Information about financial abuse  of older adults  and help with training to identify and sensitively managing potential abuse situations.

 

Services  to help maintain or regain control of your finances

 

  • FinCap / provide budgeting services with all the resources they need to help clients safely and confidentially.
  • Money Talks / 0800 345 123 / Text 4029 – Available 7am to 10pm 7 days a week. Free independent budgeting advice to individuals, family and whānau to help organise debt and plan for the future. They can also put you in touch with a local budgeting service and help with issues you're having with lenders.