Getting the most out of internet banking
Accessing the internet and making the most out of your online banking experience does require a number of minimum requirements in terms of software, hardware and the internet connection you need.
Internet browsers and operating systems
Our Internet Banking application has been developed for:
- Microsoft Internet Explorer 6.0 for Windows 2000 and XP
- Microsoft Internet Explorer 7.0 for Windows XP and Vista
- Microsoft Internet Explorer 8.0+ for Windows XP, Vista and Windows 7
- Mircrosoft Internet Explorer 9.0+ for Windows XP, Vista and Windows 7
- Firefox Mozilla 1.5 and above for Windows XP, Vista and Mac OS10.4 and 10.5
- Safari 3.1.1 and above for Windows XP, Vista and Mac OS10.4 and 10.5
- Google Chrome for Windows XP, Vista, Windows 7 and Mac OS10.5+
If you are using a browser that is not supported by Rabobank Internet Banking, we recommend that you update to a supported version by visiting:
For optimal use of our website and Internet Banking application, we suggest the following computer settings;
Minimum display settings of 256/16-bit colour with a 60 hertz refresh rate are acceptable for colour viewing of the website and Internet Banking. Higher display settings are recommended for superior viewing.
For information on how to set up your monitor display, refer to the Help function in the Start menu of your computer.
For best viewing of the website and Rabobank Internet Banking, recommended resolution is 1024x768 pixels.
For information on how to set up your screen resolution, refer to the Help function in the Start menu of your computer.
Per-session cookies must be enabled on your Internet Browser. The per-session cookies will be removed once you have logged out of Rabobank Internet Banking using the logoff link
For information on how to enable cookies, refer to the Help menu in your Internet Browser.
Pop-ups must be enabled on your Internet Browser to use Rabobank Internet Banking. For information on how to enable pop-up windows, refer to the Help menu in your Internet Browser.
Security, Privacy & Conditions of Use
Rabobank has implemented extensive measures to protect your account information when using Rabobank Internet Banking, as outlined below.
If you have any questions about Rabobank internet banking, call our Rabobank internet banking infoline on 0800 110 105 between 8.30am and 8pm Monday to Friday (+64 4 819 2782 if calling from outside New Zealand) and a member of our client services team will be happy to assist you. Alternatively you can email client services on email@example.com.