Protecting yourself and your business
When you’re busy it’s easy to take shortcuts or overlook the simpler things like keeping your computer’s anti-virus software current. Rabobank internet banking is a safe, efficient way to manage your money; however it is important to use a few basic safeguards.
Some simple tips for secure internet banking
Your computer
- Make sure your computer has firewall protection software. Install anti-virus software on your computer
- Ensure that you update your anti-virus software regularly, so you always have the latest protection. While you may have installed new anti-virus software not long ago, you are only protected against viruses known at that particular time
- Download and install the latest security patches for your operating system and internet browser
Your details
- Do not write your username/PIN down. If you do keep a record of your username/PIN you must ensure they are in secure places, separate from each other and in an unrecognisable format. Never reply to emails requesting your personal details, username, PIN or token passcode
IMPORTANT: Rabobank will never send an email requesting your personal internet banking information or giving you a link to internet banking.
Logging on and off
- Never log on to internet banking via a link embedded in an email
- Check the padlock and security certificate shown on your browser
- Always logout by clicking the ‘logout’ button
- If you receive an email, or you are redirected to a website that looks suspicious, do not respond and do not use it
- Take care, or better still avoid, using internet banking from locations such as hotels, internet cafés, libraries and friends’ homes – they may not have the necessary security features.
- By ensuring that these simple procedures are followed, you can continue to enjoy all the benefits of internet banking with confidence
“Get into the habit of regularly updating your anti-virus software.”
For further information on internet banking security, call the Rabobank internet banking infoline on 0800 110 105 Monday to Friday, 8.30am – 8pm