Accessing your account

If you’re registered for Rabobank internet banking you can login via our website by clicking on the internet banking login link in the right hand column of the screen. This will bring you to the login screen. Sometimes another window will display before the login screen to provide you with important messages about internet banking, for instance, if there are any changes to your internet banking service. Please read these messages to stay informed about the latest updates to the service.


At the login screen you are requested to enter your username and passcode.



Your username will be sent to you by email after registration



Passcode - your passcode is a combination of two numbers:  


  • PIN (the first 4 digits) - you can obtain your PIN (personal identification number) by phoning our Rabobank internet banking info line on 0800 110 105, 8.30am – 8pm, Monday to Friday (or +64 4 819 2782 if calling from outside New Zealand). You are requested to change your PIN the first time you login.
  • Token number (the last 6 digits) - for this you need your identification token. The token generates a unique random code every 60 seconds. You must enter the number that is shown on the token at the time of login. Each time you login you will enter a different number.

    Click the send button to access your accounts.


    If you have forgotten your username or PIN, or experience problems logging in to Rabobank internet banking, please call our Rabobank internet banking infoline on 0800 110 105 between 8.30am and 8pm Monday to Friday (or +64 4 819 2782 if calling from outside New Zealand).


    Alternatively you can email client services on wellington.internet.banking@rabobank.com .


    Looking for RaboDirect?

    For RaboDirect, the online savings specialists, visit RaboDirect.co.nz.